I really wanted to like this place. The location is good, decor is cute, and price is reasonable.
The first sign of trouble was that the person who picked up my call didn't understand my very slowly spoken English at all, put me on hold to ask for help, then hung up on me by accident. My English was poor at one point when I first came to Canada so I let that slide.
I came in to the salon asking for a simple trim and cut that would shape my face better. My stylist Jun tried really hard to understand what I wanted but he just didn't get it, even after I showed him a picture. I left completely unsatisfied and had to go to another salon afterwards. What a waste of $50. :(
Also beware that the prices listed don't include shampooing although they do give you a nice head massage which was probably worth the extra $5.