UPDATE: Went here last night and had reservations for 7:00. We were seated at 7:55 after management pushed our original reservation back 15 minutes. Our drinks and food took forever and one member of our party didn't get their food at all (finally got it once everyone was done with their food).
BOTTOM LINE: The food is great. There is no denying that. However, management has a big problem on their hands. And their problem is themselves. The place is way to small to accommodate that many people. They are disorganized and that's not good. You can't seat people an HOUR AFTER THEIR RESERVATIONS!!! If you just sit back and watch the servers, they are rushed, panicked, and overall look stressed.
PREDICTION: I'll give it one more chance because the food is just that good. I will not go on a Friday or Saturday. I will try to go during lunch time on a weekend or wait until the summer and go on a weeknight.
ADVICE FOR OWNERSHIP: Get your act together. You are going to lose customers if it continues to be disorganized. Two members of our party already said they're never coming back and that's not good. I'm giving you one more try, O&P, one more!