I really wanted to like this place.
I was the only customer when I walked in, with 4 young ladies working. One of them had to tell the other to help me. I told her it was my first time here. She just shrugged it off. Most of the time when you go some place for the 1st time. They welcome you and tell you about the shop. This did not happen.
The girl at the register was questioning the other about money. She wanted to know who took money from the register. Two of them said not me, then the 3rd said she took 30. The girl in charge did not seem happy.
Anyway, after listening to thier drama I was handed my box of 5 donuts. I also ordered a bacon, egg and cheese croissant. Few minutes later I received it. I ask for ketchup and the girl who took the money from the register. Told me yes in the back, I asked it I could have some. She brought it to me like it was a huge bother. Spent 15.00 in total with a soda too.
I left, and went to eat. I opened my sandwich and the bacon was burnt to a crisp. I was already to far away to return it.
The only reason I left two stars, is because the donuts are not that bad.
Even though I got treated poorly. I could see if you are a regular they treat you better. When I was leaving and family came in and the staff was happy to help them. They even asked why they did not come to the shop last weekend.
Clearly the owners should go over etiquette with the staff. They need to treat all customers as regulars, or some wont return back.