Took a sport jacket in to have the sleeves shortened and jacket cleaned. When I picked it up the sleeves seemed weird, so I told them. They discovered it was from the cleaners, so they took it back and fixed the cuffs in about 15 minutes. I talked with Amy, the owner for a good hour or so, she seems like a great person with a good sense of business. I plan on taking some more alterations in soon, I'm really pleased with the work and she was able to help me find a lot of discount and consignment stores around to help keep my budget under control!
The only downside is that they send out their cleaning, so I wold probably recommend finding a place that cleans on-site to supplement the great work that Amy and her staff does for your clothes.