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  • The park is beautiful, the plays are well rehearsed and well performed and the atmosphere is a nice change from the hustle and bustle of the Las Vegas strip. A must do item that should be on everyone's list of things to do in Las Vegas. I had a large party (11) going to see a play @ Spring Mountain Ranch put on by SST and had family coming in from Ohio who had no idea how warm it gets during the day. Once the day had started, it was quickly realized that 112* in Las Vegas meant 100* at the ranch. My brother -in-Law suffers from a condition called syncope, which can lead to a sudden and extreme loss of blood pressure and cause the subject to faint and require emergency medical attention. This condition is often brought on by over heating among other things. Although the tickets say no refunds or exchanges, I reached out to "Bryan" and called him on his cell phone to ask what could be done. Due to the fact that the tickets were in excess of $180, and that I called hours before the play started, and that it was a sold out show with many at the gate wanting access, Bryan agreed to allow me to exchange the tickets for the afternoon play in October. If all businesses treated the customers with such care and empathy, the world would be a much better place. Congratulations for a job well done! #customerforlife ***update*** Disappointment at myself and the SST website. The tickets that I exchanged for in October were not for the Ranch, but the indoor theater. Nowhere on the website where you purchase the tickets did it say that. Imagine my dissapointment when my family and friends drove all the way out to the Ranch to be turned around at the gate. According to the gentleman posted at the gate, he had to turn away a lot of people that day and they all said the same thing...that the information wasn't accurate on the website. I still love SST, but I will be more careful in the future and call them to verify location before I make another purchase.
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