I had recently got into a car accident and thankfully my insurance covers a rental. BEWARE of renting from enterprise when your insurance is covering the bill. As we had a horrid time finding a mid size SUV vehicle available ( we went to 3 locations ) to only get a large SUV. As normal you inspect the vehicle, I'm very observant and mentioned every little thing I found, the guy wrote notes, but since it wasn't detailed enough we had the bad luck to being accountable for the scratches I know I told him about! Mind you he kept telling me oh that will polish off. If you are going to rent from them PLEASE PLEASE PLEASE don't trust the person checking the vehicle with you document your own photos because that is what I wish I did! I can't help but feel that knowing my insurance is paying the bill they wanted to take advantage.