A family member recently had a knee replacement here. The surgery was a complete success, though I'm not sure how much of that is the credit of the hospital and how much is the surgeon who did the work.
Hospital staff was good, but there were a couple things that need improvement.
- The hospital asked us to be there at 11:30 for a 2:30 surgery time - three hours of sitting around and waiting made the patient so anxious that a sedative was required.
- The pull cord for the light over the bed was broken - there was no way to turn off the light at night. I had to bring an eye mask.
- The wifi wouldn't connect to the Internet.
- The discharge process took four hours from the time the doctor told us that we'd be discharged until the discharge nurse arrived. And then another half hour of waiting for someone to "drive" the wheelchair to the lobby.
Pluses
Private room
Internet, if it worked
Good parking in the nearby deck
Four stars. I hope we don't need to be back.