First time staying away from the strip when coming to Vegas and it wasn't that bad. They have a courtesy shuttle service that drops you off at NY NY and the last bus is at 1135p on the weekdays.
When we first arrived, I went to registration to check in. Joel greeted me at the counter and checked me in. It was taking a little longer than I expected so I asked if there was a problem. He said he see that I have two reservations on file and notified me that he has to put two separate $100 hold on my card. He didn't attempt to see if there was a loop hole around that. I was tired and just wanted to get upstairs so I told him to go ahead. He gave me the run down about how everything works and what amenities were available. He then told me that our room was actually on the other side of the building. Asked me if I wanted to walk or take a cab. Um, he didn't specify on who's paying for the cab so I took the inititaion of asking. He said it was going to be paid for by the hotel and lightly rolled his eyes. SCOFF ...what a jerk.
Same night as we got into our room, we were hungry and I was looking for the Order In menu Joel said we had in our room. Not there so I called the front desk and ask. The lady who answered the phone said it was there so I hung up and tried looking for it again. Nope, not there!! I called again and Joel picked up. He said he would look for one and have it sent up. 20m passed...nothing. Sigh...I called back and Joel answered the phone again. I told him I was still waiting for the menu and he said they couldn't find it and had no extra copies. -_- ...seriously?? He said he'll send up a local menu from outside.
It wasn't until our last night that Joel actually found me a copy of the order in menu and he was kind enough to give us a $5 off coupon.
My feelings about Joel is bittersweet.
Would I stay here again? Probably not...