We used Horizon for a two part local move (some goods moved into a temporary apartment and most goods stored, then the apartment and stored goods moved to a new home).
They managed to damage two refrigerators and a dryer and completely ruin a washing machine. We were eventually compensated for those losses, but we are now (after the deadline for claims is past) finding hidden damage that was known to the moving crew but hidden from us so that they are just now being found.
Needless to say, we are disappointed.