This Starbucks is basically terrible. They stay pretty busy so you would think the coffee would be fresh. Most drinks I have ordered have tasted dirty or burnt. Everything at this location takes a minimum of 20 minutes. And every time I mobile order something and wait and wait I ask and they are out of something to make that drink. If it is just some kind of topping they make it anyway without telling you and hope you don't notice. There is zero customer service, and I watched a customer sneeze into the open matcha powder container near the bar and the barista proceed to use it anyway...he saw her sneeze into it then ran and covered it...too late dude.