We go as a team to this place every Thursday night after softball usually have great service. Last night was totally a cluster. Waitress was very nice and apologetic, I watched the one bartender work as hard as possible to keep up. We had 2 drinks in 2 hours waited on food for an hour (24 Wings). I approached the manager asked if he could give the bartender some help he said " the kitchen is behind and that is where he was needed". I then watched him approach bar pull tickets and rudely slam them in front of bartender and say "Do these". We also observed him sit and talk to his parents sitting at corner of the bar for 45 minutes (which they had prompt service) and neglect the atmosphere within the place. We usually leave seeing a full restaurant but we all noticed it was slow upon our exit. Policy: care for your staff, your customers and visit your parents on your time off. Lost our teams visit every week.