Stood in line to use groupon credit from previously expired ticket purchase. Seems easy...
First girl didn't know how to do it, second girl attempted to help but didn't know how or what she was talking about, proceeds to roll her eyes at first girl and our questions. Ten minutes of back and forth, manager gets called. He wants to return the tickets we purchased and us rebuy them; by the way he can't guarantee we get them back if some one else purchased them in those couple minutes...
Ask if we can use the credit towards food and drink? NO.
Can we use credit towards a gift card? NO.
So we can't buy the tickets because we may not even have tickets, no food, no gift card, no drink.
I had to walk away- absolutely zero accountability and customer service skills. I'm stuck spending $30 on nothing.