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  • I really wanted to share my poor experience here today at 12:45pm. My family was next door finished our sushi lunch and our eyes were drawn to this coffee place. We went inside and there were two staff not a hello greeting or acknowledgement. The store was quite empty with just a table of two. My bad experience stems from the staff that served my husband and I. She just gave us blank stares and not even asked what we wanted standing in front of us while we stood there waiting to be served. I opened my mouth and asked for 2 medium coffees. She rang our order and then turned behind to get the coffees. Came back 3 seconds later informing us that they were out of medium roast and if we were ok with dark roast. A coffee place that didn't have medium roast on a Sunday at prime time? She gave us this attitude and facial expression that I can tell she didn't give a care about working there and customers. My husband proceeded to get the dark roast alternative while I excused myself of it. When she returned my change she just threw it in my hand with attitude and I said thanks but she just swiftly turned away. To the owner: I hope you take this review seriously and retrain your staff because a small business definitely requires good products as well equally important its customer service and this was such a poor experience that was enough to have us never return.
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