I am giving this five stars because of the customer service. Good customer service is rare so I am always impressed when I see it. There was only one person working and there was a stream of about six people at once so, the gentleman working was working as fast as he could. In the order before ours, he forgot to get the customer the stick of gelato before making a couple of shakes which resulted in her having to wait. Even though she was patiently waiting and not complaining, he soon realized his mistake. He apologized, and went to quickly retrieve her order at which point he noticed there wasn't anymore so, he apologized again, refunded her money and said she could pick any other stick for free! I thought he did a great job handling that situation. Mistakes happen to all of us!
My order was good, a little pricey but, I don't splurge for desserts that much. The menu listed donuts but, I did not see them displayed anywhere so I am not sure if they were out or just too late in the day.