Their Lomi Lomi massage is amazing. You just have to try it to understand. Overall very relaxed atmosphere, not pushy salesy or overly pretentious - when I go for a massage I'm trying to relax after all. Their shower rooms are great & the staff have always been super nice and welcoming. It's the type of place where they apologize if you have to wait even 30 seconds for someone to help you. I also like that they have staff bios on their site - it shows that the owners are committed to their staff & expect them to hang around for awhile.
Kara was super at my last appointment. Highly recommended. Watch for their specials. Always something great going on.