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  • VERY POOR CUSTOMER SERVICE I think asking for the the thickness of business cards is a reasonable question don't you? Well apparently Alicos on Church and Gerrard doesn't think so. INQUIRY Breakdown of Telephone Conversation: Me: Hi, do you sell business cards? Man: Yes Me: What is the minimum purchase? Man: 250 for $$$ Me: How much is 500 Man $$$ Me: How much is $1000 Man:$$$ and then it's $$$ and then it's $$$ (with attitude) Me: Ok... What is the thickness of the cards Man: Standard Me: What's standard? Like 100Lbs cardstock? Man: It's standard Me: Different places have different standards, is it (list examples) Man: (raising his voice) it's standard. why do you need to know. you just come in and touch the sample. if you want thicker than it cost more. Me: Sir, there's no need to raise your voice with me. Man: Well yes there is. you keep asking me questions and then you're not going to buy it. His anger made absolutely no sense. He was probably having a hard day. Nonetheless, poor customer service.
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