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  • I've been going to Fortune Nails now for the past 3 years. When I first starting going there, Fortune Nails had just opened up. I've continued going for the past few years, and then I took a bit of a break (6 months) to catch up on some finances and then went back last week with a girlfriend. When I booked my appointment, I said we wanted to get pedicures together and then I'd get a manicure. When we got there, Angela (the owner) said she'd do my hands while my friend was getting a pedicure, and I was like "Uh, I'll just come back for a manicure because I want to sit with my friend while we get a pedicure". And then the attitude began! The lady doing my pedicure was all like "Oh, you changed your mind! You said you were going to get a manicure and a shellac pedicure, and now all you're getting is a regular pedicure." I was like..."Yeah....I"m not getting a manicure today because I wanna hang out with my friend otherwise what's the point of us coming together?!" Anyways, the lady doing my toes yelled something out to Angela, which was clearly along the lines of "She was going to get a mani and they were both going to get shellac pedis, and now they're just getting regular pedicures" and she rolled her eyes. Well unfortunately for Fortune Nails, I've referred 5 people to their establishment and since relaying what happened, none of us will ever go back. What I want to get done is my purogative - if I change my mind based on the fact that you can't fit both me and my friend in for what we booked, then yeah, the services we're getting done are going to change. Plus when we were there, there were only 3 other people in the entire shop - so it's not like there was a line and I was taking business away from you by getting a regular pedicure instead of a shellac one. You guys still got over $80 from us for just regular pedicures, isn't that better than nothing?! I would have once recommended this place and did, but because of the attitude and terrible service, I'm done.
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