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  • To anyone who wants to get their car washed at Cobblestone Auto Spa: Please stay away from this establishment and their lackluster management. Today (11/25/13) I had my car washed based upon the previous positive reviews below. Sure, 2.99 for a basic wash plus free all you need vacuuming sounds great, right? I beg to differ. The first issue as L.T.W mentioned I wasn't able to able to find the 2.99 option on their Point of Sale system. 4.99 was the cheapest I could find. I went a head and got the $7.99 was as this included a clear coat and a bunch of other BS that sounded great but ultimately I didn't need. The 7.99 wash required me to go back over several spots to actually get the car clean. Once my car came out of the wash, I noticed the back wiper was missing (I drive a hatchback). One attendant looked and found a wiper blade (which wasn't mine -- note this must happen often) and offered it to me. I wasn't able to reinstall it as it was for a different car. When I asked the manager what they would do to compensate me. He shrugged and refereed me to their policy and basically told me to cram it. FYI, Everyone: this place does not claim responsibility for a wide verity of damage they may cause. Okay, fine, but that doesn't mean they couldn't have at least offered a free wash or a coupon for something... really ANYTHING to show me some compensation for their damage or the time I will need to spend to fix what they caused. I picked up a new wiper blade for 10$, but after further investigation at least two other parts on the wiper arm are missing. I have no other option but to go to the dealer to find these parts. We all know this process will take some time and the parts will not be cheap. Do yourself a favor and go anywhere else, the 2.99 deal is false advertisement and their management is the worst. Forget it if your car is damaged. Stay away. PS- This is my first Yelp review. I've been a member of yelp for many years but I never had service so bad that it warranted a review of this caliber.
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