Unable to buy tickets on line, the purchase now button kept fading out, perhaps you have to join their club, not interested. Doors did not open until 15 minutes before Showtime. Waited outside for 20 minutes. In the outer lobby there is a kiosk, perhaps they could keep the lobby open for customers. Was so befuddled and dissatisfied with their purchase arrangements it was hard to settle in and enjoy the movie. Will be in no hurry to return, Red Box is fine.