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  • Here's a place with ooh and aah, beautiful displays, much potential. Fairly well executed pastries. Just really need to iron out logistics. For all that Jean Phillipe always seems to have a hundred employees behind the counter, ordering process is slow and painful. On this most recent visit I came right before closing and stood in gelato line for good 10 minute because sign specifically said that's where I need to go for pastry ordering. Low and behold, that's just a gelato line. Pastry cravers, charge ahead and ignore the sign, you can order from an entirely different employee. Came back next morning and ordered my apple brioche in peace and quiet at 7 am. My party wanted a crepe. The menu advertised Duce de Leche- um no, apparently "we haven't had that in a loooong time". I am no crepe chef, but I can whip one up at home and crack open a can of La Lechera Dulce De Leche in a flash. Or...I could reprint menus. Anyway, the whipped cream machine was broken, so crepe orderers were walking away with a giant scoop of gelato on top of their crepe. They all seemed giddy and excited, so I guess it's a good thing... All in all- it's a fancy bakery that has everything going for it, but seemingly struggles with operations, which is inconsistent with an overall Bellagio experience.
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