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  • I purchased a vehicle a little over. A year ago I purchased a vehicle with the az desert protection, I just noticed the the top of my roof starting to peel so I called Superstition springs and they told me to call and make a claim . I called the warranty company and explained exactly what happened with vehicle, she said ok now I need you to take the vehicle back to their shop for them to send us a report on the damage. I did so and immediately Marc at Superstionsprings said this isn't covered and I asked why. He goes well I'm actually not sure and passed me on to Chris. I told Chris there is two issues right now because I was told the AZ Desert Protection covered sun damage and if your now saying it doesn't why did the warranty roe send me down here to waste my time. Chris agreed with me. I also told him it takes more then a year for a roof to oxidize so how did my truck pass inspection for that, he agreed to that as well. Chris tried calling the warranty company to get the damaged approved and wasn't able to. He said hey I don't want you to waste your time sitting here so why don't I keep trying to call and I will call you tomorrow with an update. He got my info and I was on the way. Needless to say it's been over 3 weeks and I still haven't received a call. I have also left multiple voicemails on Chris's voicemail and still no call back.
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