Absolute worst experience of my life. I was there for 4 hours - as they tried over and over again to correct their mistake. They stripped my hair of all its natural oils and destroyed the hair follicles. I cannot even get a brush through it to style it - and it is brittle and dry - like a broom. I am currently seeking a salon to repair the damage - if it can be repaired. Don't buy their sales pitch about 'how great they are' and 'how long they've been in business' it all means nothing if your hair is destroyed. This is a horrible salon, and the products they use will ruin your hair. I would rate -1 star if this software allowed me to.