If zero stars was an option, I would have given them that. Actually.... The staff was friendly so they get 1 star for that. Please read on as I may save you from making the $150 mistake I made. That's right, $150. Our tickets were $35 (me, wife, my 16 yr old student, and my 10 yr old). Food was around $115 with tip.
Like so many other reviewers, I say this concept is a great idea and would live up to expectations with better management of the operation. But let's not bore you too quickly. Here are the bullets.
- the food is simply horrible. My niece could make better pizza in her EZ Bake oven!
- some of the food was delivered cold - the pizza and the chicken nachos. But, who dares to complain when your food is being served in almost complete darkness. So, I wrote a note on the bill when I paid.
- the "theater popcorn" was mostly kernels. I really wanted to take a picture as it was quite amusing to see how many unpopped kernels there were. Almost like it was a joke.
- the gluten free crust was cardboard I think. Other reviewers have also complained about the regular crust.
- the seats we reserved online were incorrectly described. We selected 2 seats with one long table with recliners on each side that had their own table. What we got were 4 recliners with individual tables.
- bucket of beers (5) was $20 and were proper temp. Best part of the food/drink experience
My suggestion for the readers if you have not gone...
1. Parking is a breeze and free. Remember to bring your ticket to get validated at SMG.
2. Do not order the food!
3. In case you missed #2, DO NOT ORDER THE FOOD!
4. Eat before hand at one of the many restaurants in the Epicentre and let SMG pick up your parking as a part of the movie (they give you 4 hours).
5. Pick your seats online - it's worth the extra $1.50 per seat in my opinion.
6. Forget everything I said here... Go out to eat at one of your preferred restaurants and then go to Ayrseley Cinemas. Much better use of your money and a fantastic place to see a movie.