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| - Based on positive reviews and the website, I was looking forward to a relaxing salon visit, and anticipating my cute, professionally done hair style. Unfortunately I received no such thing.
First red flag was how difficult it was to make an appointment; not because they were booked up but because it was very difficult to get in touch with someone (set up an appointment online but I didn't receive confirmation; called a couple different days with no answer, sent an email then finally received a reply).
Second red flag was arriving and being told that the woman (Trish) I specifically made an appointment with was 'running late' and could I please work with another stylist (Brittany).
There is a rocker-type ambiance to the place: purple walls, leather chairs, definitely not a serenity spa, especially when there's another stylist goofing around with her loud, foul-mouthed boyfriend. The place - from start to finish - was very unprofessional and I felt like I was back in high school.
Third red flag was finding out while chatting that my sweet, friendly, young stylist just recently received her cosmetology degree which would explain why I needed to point out that my haircut was not even, and why my hair was flat ironed while still damp; my heart was stopping as the smoke from my hair was rising (hair is still recovering from that; and no offense to Brittany who's a doll, just emphasizing inexperience).
I see this place has a lot of great reviews and all I can figure is that they're staged or made by people who have the stylists come to their location, because the actual salon and associated stylists are, in the words of Yelp... 'Eek! Methinks not'.
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