About: http://data.yelp.com/Review/id/QMABgc2JUnXAR3AJO7R8oQ

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About: http://data.yelp.com/Review/id/QMABgc2JUnXAR3AJO7R8oQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-11-20 00:00:00 (xsd:dateTime)
itemReviewed	The Parlor Aveda
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	8 (xsd:int)
rev:text	I called during the week to make a consultation appointment with Doug to see Georgette. My appointment was on a Saturday 11/8 at 11:30. I received a text to confirm my appointment on Friday for the 11:30 time. I responded with a "C" which was asked for to confirm. The morning of I was busy and received another text of which I saw pop up as an "Appt today". I did not read the whole text and assumed everything was fine. At 11:21 as I was 30 seconds away from the salon I received a call from Doug telling me I missed my appt at 11:00. I said no, my appt was at 11:30, I confirmed via text. He then proceeds to tell me I called on Friday to change. I NEVER DID and have since pulled cell phone records. No call was made to that number on Friday the 7th. After a few words and him trying to get me with another stylist that I did not want, I hung up. I called back and asked to speak to the manager and Doug told me he was the manager. We then got into a heated conversation about if I did or did not call. He continually spoke over me at which point I started yelling. He stated he could show his phone records to me, at that point I was sitting in front of the salon and told him so and that I would be right in. He then informed me I was not welcome in the salon and hung up. I hope that the owners of the salon read these reviews. I was just floored at the level of customer service. Not once did he even consider that this was a mistake on his part. I will not be going to that salon no matter how great Georgette's reputation is.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Donna

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