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  • I went to accompany a friend whom had a gift card. The place was empty, we started the rush. My friend got a pedi. I got mani and pedi. Our aestheticians seemed to have less knowledge than usual. They seemed to not know where things were or which steps to take next. They mentioned that they recently renovated... I think that may have been a cover up because the feet sinks did not look new. The sinks were actually not visually appealing. During the pedicure, the cuticle tool was not used (on the big toe is a must!) During my manicure the cuticle tool was only used on the base of my nail, not on the surrounding skin. The polish application was poor. All in all they were nice but not excellent. People were offered green tea meanwhile my friend and I were not. Even though we were the first ones there. Their customer service was not consistent. WAY SPA GIFT CARD. Unsure if this fact is true or not I haven't read the website details as of yet... But typically when you have a gift card for let's say $100. If you do not use the full amount, the card is left with the remaining balance. You may use that gift card remaining balance at any of the way spa locations... Not for Cesar's Spa! The woman at the front desk, held the card and told my friend that she needs to return to the same location to redeem the remaining balance. 2 out of 5 stars because they were nice, not excellent.
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