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  • Closed under the guise of 'renovation' at the moment, this Starbucks was a necessary evil in Chinook Centre; it was a central location (in front of Zellers), and hence was under a constant deluge of patrons and slowpokes. This stream worked its magic on the baristas over time; short tempers, zero interaction, frequent mistakes, and steadily declining quality control. During the busy season, it is nearly impossible to get a coffee without wasting a quarter of your break: God help you if you only have 15 minutes at 4pm! I have stood in line for ten minutes to place an order, and waited a further 5-10 minutes for my drink to arrive on several occasions, and because I value the time I can spend NOT working, I had to make do with getting their rotating line-up of simple brews. After a typically long wait a couple of months ago, I ordered a tall brew, which costs $1.90 after tax. Barista: "$2.10". Gabe: "Are you sure? I believe the tall is $1.75 plus tax". Barista: "No it's $2.10". Gabe: "Well, I am looking at the sign above you and I can read it without my glasses - a tall brew is $1.75. Could you have punched it in wrong?" Barista: "It's $2.10." Gabe: "*inarticulate grumbling under breath, clearly masking some severe language* just give me the drink." Barista" "NEXT" I am not necessarily a stickler for 20 cents, but it is the principle of the matter, the dismissive attitude and utter disregard for basic service. And I was being polite, I can only imagine what an outspoken person would say if confronted by this kind of situation. I highly doubt the renovations can fix the surly service and subpar drinks. Blacklisted! 11/30
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