I wanted to like this salon, unfortunately I am beyond disappointed. The didn't listen at all and now my hair is a style I don't like and a color I HATE. I went in with super long hair, no layers. Easy to work with. I showed them a picture of the style I wanted and Jamie said "yes sure". My hair was brown with blonde tips and a few grays, I asked for a rich chocolate color. I specified that she could add some red but because I Hate with all my heart any raspberry color, I showed her picture of a copper-orange red that I liked. Now, I am perfectly aware that my hair was too dark to achieve that kind of red, that is why I have chosen brown, the very important thing, and I stressed it forever with Jamie, was NONONO raspberry or beets colors.
When she put the color on me I immediately noticed a pinkish foam to it... so I asked again and again because I was terrified of the beets-red color.... She promised a million times she didn't put any of those colors in it. When she finished the cut and color I didn't look anything like the pictures. The style is different (she blamed it on my hair) and the color in the sun is absolutely raspberry -beets color!!!! I will never be back not even to correct it.