When you have the word "prime" in your name, out of everything else on your menu, you should do steak well. If you don't know the difference between medium, medium well, and well done, then maybe you should stick to some other type of item.
My server was nice enough and very pleasant to deal with. If I understand it however, the owner is the also cook... Not pleasant to deal with. I ordered a 12 ounce ribeye medium well. After being brought one that was medium rare with a cool bloody center, I was then brought a skinny cut that was completely brown all through, overcooked for even well done.
I did not ask for the cook and I was content enough to just eat my meal and go about my business. But the server insisted that she get him for me. But when he came out he seemed incredulous that someone would call into question the quality, and at that point I was resigned to the fact that my burnt piece of beef was punishment for questioning the first one. I'm content to just not ever return. I do wish them the best and I hope that other customers have had better experiences.