We've all eaten at Swiss Chalet.
Most of us will agree that the food is quite decent, price is affordable, and decor is so/so. I feel this is generalizable across all of their locations.
However, I truly truly feel that the service varies above all other factors.
This particular restaurant at the corner of Burloak and QEW has treated me and my family with the best service of any location we've visited. Trust us, we've been to many different Swiss Chalets and to this particular location at least a dozen times.
And we've had great service at this location at least a dozen times.
Not sure if their staff training program is different, or just lucked out with excellent staff, but I'm impressed!