rev:text
| - Food was excellent; service was poor.
I was there this evening with a medium sized group. We were sat quickly and the first of us to arrive received our drinks promptly.
Around 6pm, the rest of our group arrived, along with the dinner rush. This is where things started to go downhill. Our server took about 15 minutes to get our drinks to the table, then we had to flag her down to place our order. The rest of the evening went about the same -- we couldn't find our server when we needed her, it took forever to receive our food (I'm talking at least a half hour), etc.
I don't think the slow service was *just* our server, though. It seemed like the whole staff was slow moving. It took a half hour for our food to arrive, but the food was piping hot when it did arrive, which means that it took the kitchen a half hour to turn around our ticket. Same with the bar beverages - everything arrived at the appropriate temp, so the bar must have been slow, too.
We are here on vacation so it's unlikely that we would return. However, personally I would return, but ONLY at an off-peak time.
Also of note, we were there during a dinner "rush", but the place was NOT packed. Lots of tables were available, so it's not like the bar or the kitchen was slammed.
|