Through my Home warranty service I was set up with just better air conditioning when my AC unit completely failed. I spoke with the company on Friday and was scheduled for an appointment on Saturday afternoon between 1 and 5 PM. The Technician never showed up, and there was no number to reach them for after hours service, although their website says they have 24 seven service. I left several messages on their normal line and never heard back from them. Worst experience ever, I've been without AC for three days with temperatures up to 108°...
I would never recommend this company, follow through on issues such as being without air-conditioning in Phoenix temperatures is unacceptable.