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  • I went to this place for brunch with my friend as her recommendation. It appeared there was a wait, so I put my name in, and the host said it should not be more than twenty minutes. I went outside because it seemed crowded, but after a bit my friend and I went inside because it was raining and 35 degrees outside. When we got in a server asked us if we had put our name in, which we had, and the couple next to us had as well. Immediately after, the host yelled from the coffee bar that there were two names ahead of us, and we needed to wait outside. The other couple and us left, and we walked across the street to Franktuary. Being told to wait outside in 35 degree weather is absolutely ridiculous! Thank goodness we decided to go somewhere else because we did not get notified that our table was ready until 50 minutes after we put our name in! I can imagine waiting outside during the summer, but really. The attitude of the workers was absurd. Franktuary was wonderful and a much better choice than Coca Cafe. Coca Cafe could take some pointers from them in customer service.
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