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  • People so often write a one star review having never used the services of a vendor or company. I'm going to change that behavior today. I'm writing a 5 star review having never used the service of 800 Got Junk. I had a scheduled pick up for today as we are moving and have to be out tomorrow morning. While picking up the U-Haul, I got a call from a very apologetic Travis. Unfortunately, both of his trucks had broken down and were already in the shop, and the shop had given him worse news that the trucks probably wouldn't be ready until Monday, not allowing him to pick up my stuff until Tuesday. A real pickle for my current time crunch. I asked him if he could refer me to anyone and he did (no, i'm not going to mention them on this post). I know how much it had to have hurt to send me to a competitor but he did so anyway and with no attitude or anything. So many people out there would have made me look for other services on my own. Travis, thank you so very much for your professionalism and timeliness of your call (not waiting until just before our appt time to call me then). You without question had my best interest at heart and the next time we need trash/junk removal, I will call you first.
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