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  • Wanted to try this as it was a new place near work downtown and we like to go out for lunch a few times a week. I had high hopes but after a few visits now, I'm just not impressed by what you get for the price you pay. I've tried a Calzone, the Supreme Italian Hoagie (twice) and the Buffalo Chicken House Rolls. The first time I was here I ordered the Hoagie while the people I was with got pizzas. Some other coworkers came in after us and got pizzas also. To my surprise, everyone who got pizza were called before me. I waited over 20 minutes for a sandwich! I ended up walking downstairs and asking about my food and was told they misplaced my order. No apology or anything. They hurriedly threw together the sandwich and sent me on my way. I was not impressed to say the least however, the sandwich itself was pretty good. I do feel like it was a bit pricey for what you got though. On another occasion, I got the Calzone which also took a long time to be made. But at least it wasn't forgotten. This time I wasn't impressed with the food. There wasn't much filling in the Calzone and it was fairly bland. Certainly not worth what I paid. Next, I got the Hoagie again along with Buffalo Chicken House Rolls to share. Finally, food was prepared quickly and I was happy with my meal. 1 out of 3 times doesn't cut it for me. I have not been back because there are better options for Pizza and Hoagies in the area with better prices and deals. If they had owned up to the early mistakes and perhaps showed a sign of good faith towards me, maybe I'd feel a bit differently but that first impression of losing/forgetting my order and then just blowing it off left an impact. If I was asked to go back, I probably would but I would not be the one suggesting we go. ***Update*** Well I was asked to go back. This is my second time back since my original review and things have just gotten worse. Ordered a Tuna Wrap today while others had pizza or salad. Quite literally the worst thing I've ever ordered. Look at the pictures of this thing. Hard crusty wrap with a sprinkling of lettuce and half a tomato with the tiniest amount of 3 day old tasteless tuna! Oh, and it took 20 minutes for it to come out. Pizzas and Salads were out before this again. They had to ask me what I ordered! Seriously? I've given it a second, third and fourth chance. I'm done!
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