Food: 7/10 -- Value: 7/10 -- Service: 10/10 -- Ambiance/Décor: 7/10
The reason this place deserves a review is because the service is so good. This is corny, but I always leave this restaurant feeling great because everyone there is so nice. Unless these were just random letters written on my receipt, the employee in charge of my order yesterday was named Pat. Without exception, I've received super friendly experience from every employee I've interacted with there.
Food-wise, I've honestly never understood the craze and could not tell you a Five Guys burger tastes that much better than any other burger I've eaten. The patty is maybe juicier than a Big Mac but now I'm just looking for differences that I didn't immediately notice when eating.
They are filling though. I eat a lot and I've resorted to getting the Little Burgers now. I like how they have grilled mushrooms and grilled onions as free topping options. I've tried the regular burgers and the burgers with bacon and I don't really feel like the bacon adds anything.
I also usually get a regular size cajun fries, which is always too much but I never learn my lesson. A Little Burger and a Little fries would be enough, especially because they fill the fries container and then scoop another container full into the bag. They're nothing special, but they taste good and sometimes I just crave the cajun flavouring because I'm not familiar with any other place in Markham that does that with their fries.
I guess $11 is kind of expensive for a burger and fries (no drink) if you're just looking for cheap fast food, but the service and location are good and parking is always plentiful.