I visited First Watch this morning with my family, including a 3 year old granddaughter. We were greeted immediately and seated in a comfy booth. From that point forward, we were essentially ignored for 20 mintues until we stopped a food runner who took pity on us. She came back to take our order, then we had another wait for coffee. The food came out at a reasonable time. We finally saw our waitress who quickly apologized for our earlier wait. Then she disappeared and we never saw her again. Finally, part of the family left and I went to the cashier pay station to request our bill and pay. The menu is great, the food was good, but, frankly, the very poor service wasn't worth it. I won't go back until I see many reviews saying that service has improved.