Went above and beyond any duty they had towards us during our stay. We were sick and my boyfriend had a shitty living situation so we decided to stay in the hotel for the night. From the beginning they were super nice and attentive. You get an oatmeal chocolate chip cookie when you check in, and it's delicious, just so you know.
Anyway. We're sick and we really want some soup. But the only soup is some cheddar thing with popcorn or what have you. They try to drive us to the nearest supermarket saying that it's no problem or that they'll pick it up for us if we want. This is at midnight so I'm feeling a little bad about making them go out to get us some soup. I politely end up refusing and then they come to us with a voucher for some food to make us feel better.
Seriously. these people are amazing. Even without the voucher, they made us feel so welcomed. The rooms were really nice, everything was extremely clean. Zero complains. If I ever have to recommend a hotel to family, this is where they will be going.