This place is great when the drive thru line is not wrapped around pretty much the whole store. When it's busy, the quality of both drinks and food seems to go way down.
When they weren't swamped, my frappucino was icy and my bf's iced cappucino had ice in it. When they were swamped, my frappucino was like the ones in the bottles (melted completely) and his cappucino was watery.