I'll be honest, I know very little about the mechanical workings of engines. I always feel a bit intimidated when I take my cars in even for oil changes because other places tend to speak condescendingly towards an unknowledgeable individual such as myself. But here at Community Tire I felt welcome. I came in with an issue with my oil pan plug but they explained everything to me and showed me what was going on. To me, that's a big deal! Ask for Mark.