When it comes to a bad experience, I try to wait a day before giving a review.
I was definitely disappointed with this establishment. My boyfriend and I decided to try this restaurant out for our anniversary dinner and made a reservation earlier in the day. The person that took our phone call even asked if it was for a special occasion and we told her we were celebrating our anniversary.
We get to the restaurant and asked the hostess if it was alright for us to purchase some drinks at the bar and then sit for our dinner. She said it wouldn't be a problem at all so we decided to wander around the resort with drinks in hand. About 15 minutes later, we came back to the hostess stand to find a new hostess. She walked us to our table and we were greeted by our server. He wasn't exactly very friendly or warm. We ask him a few questions about the menu and then decided to take a few minutes to look it over. About ten minutes go by before we see him again.
We both ordered the filet. A side of the mushrooms, crab cakes, potato gratin and a few sauces. The meal also came with complimentary popovers and a taste of some sort of liver pate. The only thing I was impressed with was the popovers. Nothing else stood out. The service was mediocre. Our server checked on us when the food arrived and after we had a few bites. When I said he wasn't very warm or friendly, I really meant to say he had a cold demeanor. I understand that you didn't expect to take this career path at the age of 45 or whatever but you could at least try to smile.
Do not order the mushrooms. The crab cakes were edible - they tried to create a southwestern version that ultimately failed. The potato gratin - nothing special. I could have bought frozen potato gratin from Costco that would have been ten times better.
How was the dessert? I wouldn't know and that is pretty upsetting because I have the biggest sweet tooth. Our server never brought it up after we had our leftover steak boxed up. I wanted dessert but felt that it would be a burden to have him take my order so we just gave up on this place, paid our tab and left. It was the most disappointed I have ever been with a steakhouse. I'm not sure if I will give it another try. Spending $200+ on a disappointing meal is not very attractive. It was our anniversary on top of it all. We should have just gone to Ocean Club like we originally planned. This is what we get for trying out a new place that had decent reviews.
I think I would have less negative feelings if the staff recognized that it was also our anniversary. I mean, why bother asking when we made the reservation when no one would acknowledge it when we were there.
I'm giving this place two stars instead of one only because I enjoyed the popovers and the steak was okay. Second chance? I'm really not sure.