So badly, do I want to give these guys five stars. And each time I visit I am hopeful for a better experience. Unfortunately, this place has consistently poor service. Long waits for food, incorrectly taken orders and generally inattentive servers are just a few of the problems.
What continues to frustrate me more than anything is the beer cooler in the front of the store, and the borderline dishonest pricing advertised. Above the cooler on a chalk board they advertise two of the bombers to go for $8.99*. Select bottles do not apply. But they don't label the prices! You don't find out that both bombers you chose were exempt from the deal until you are making the purchase. I've mentioned this frustration to the staff in the past, only to be rudely spoken down to by someone claiming to be an assistant manager and one of the beer buyers.
If this place wasn't just a couple blocks from my home I would have never returned after my initial bad experience. But they are close and convenient, and at certain times they are the only alternative to fast food in the immediate area. Their food has been pretty good for the most part....I just wish they could get their service and their craft beer issues solved so I can start recommending this place to friends again.