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| - Nice decor, mediocre food, charges $2/head for tea, horrible service:
1.) Went on Sunday at 12:00, the wait wasn't too long but we were only offered a table for 4 for 5 people. We asked for an extra chair and our server (an older Chinese man, the main person I'm referring to in the whole review) told us it would impede the staff so we were forced squish into a booth. 10 minutes later, another booth in a similar situation had an extra chair added to their table.
2.) After placing our order, we noticed that the waiter serving us had made a mistake while placing the order. When we brought this to his attention, he was not only dismissive and simply said: "it's fixed" then abruptly walked away.
3.) One of our dishes was a satay sauce beef with fried rice noodles. It was quite delicious , but deposited a spoonful of oil at the bottom of everyone's plate afterwards.
4.) At the end of our meal, one of the ladies at our table needed to use the washroom and found that there was no toilet paper. When we brought this to the attention of the waiter to tell someone (while also asking for our bill at the same time), he replied very curtly: "this isn't my job, it's not me you should be telling about this" and walked away.
For a restaurant that's aiming to be a high-end dim sum place, they need to work on making sure their servers understand what basic polite human interactions entail.
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