I would have given this place 4/5 stars based on my little spa visit experience. But unfortunately, I got a viral skin infection from their anti-ageing facial treatment that was about $200. Not sure if it was from the extraction or the creams. Had to go to a walk-in clinic three days later and they prescribed me a $90 cream to treat the nasty and ugly infection on my forehead. I had many facials in my life and never had a bad reaction. This was a shocking first. Emailed the spa to complain, but never received a reply.