This company as a hole appears to be scetchy. I delt with two different loan officers and was unclear as to who I should talk with. One called and asked about information that was already given to the other officer which led me to believe there was a lack of communication or lack of administrative filing. I don't know about you but that's a huge red flag when your dealing with anyone's personal information. They also took no fault in the authorization of running my credit twice. They said "it needed to be done" rather than asking for permission.