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  • Let me start by saying I love places like this. Unsuspecting family owned diner that's been around forever and has a lot of regulars. Hell, they even have livermush on the menu and, for me, that's an extra gold star! (If you live in Charlotte and don't know what livermush is you must be a transplant). We were seated right away but waited at least five minutes for our server to arrive. I can forgive that. I ordered the western omelette with grits and a biscuit and my husband had a Philly cheesesteak sub with fries. Food was good... no complaints there. The biscuits are homemade and the coffee was decent. My complaints are primarily service oriented. We had never been here before but it is obvious that there are a lot of regulars and they are catered to, as they should be, but you can't neglect new patrons as a result! I felt left out and our service suffered. We sat with empty coffees and teas on the edge of the table for about 10-15 minutes while servers walked by our booth at least 20 times. A middle aged woman (owner or manager) chatted up the guests sitting behind us (regulars I assume) the entire time we were waiting for our server to return with refills. We were directly across from the tea and coffee machine. We were close enough that she could have gotten us refills without even having to pause her convo with the table behind us. Frustrating. When our food came, we waited another 7 minutes for our server to "find" ketchup for my husband's fries (there were multiple bottles under the drink station directly across the aisle from our booth in plain view.) I told our server that it was our first time and she almost seemed embarrassed of the first impression. She mentioned that Sundays at diners get crazy but it was 1:30 in the afternoon and the place was not packed. (They serve breakfast til 2.) She couldn't have had more than 2 tables. The place is tiny and there were two other servers there. Either way... we paid about $25 for our tab which seemed reasonable. Also worth mentioning... as we were paying at the front I noticed the sanitation score was 84. Yikes. I work in a restaurant and 84 is unheard of. Will I come back? Maybe for a hangover breakfast... but I might still need to be a little drunk when I get there.
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