The franchise shops usually don't have very good stylists, but I sent a friend over to get his hair done. He wanted highlights put in his hair, I sent him there due to the short distance. When I saw him next I could not believe what a good job was done on his highlights. He was thrilled. He had never done anything to his hair before this. He said I am going back to her next time. He said her name was Charity. My friend is very paticular so I thought this girl deserved a yelp.