Their pizza is pricey though it tastes good. Never had an issue before but what upset me is....calling at 10:50 and being told one hour for delivery. That's fine but when noon hits still no food. At 12:10 I call and was placed on hold twice and was just told he is on his way. It finally came at 12:25. 35 minutes late with no apology. By then (I'm a teacher) my lunch hour was over and I can't eat when I'm teaching. Next time I will avoid delivery or order from Bella's Pizza across the street.