On the plus side, they do know how to play the role of a bad car salesman. I test drove a CX-5. The test drive was fine. However, the salesperson selectively omitted a few things, like the differences between the 2017 and 2018 versions. But that I expect. What was unbelievable was I emailed the guy to see if I could get a lower price. I cited a couple of comparable cars that I was looking at. I get an email from the general manager saying, "No thank you. I find your offer shocking and here is real data to prove why...Thank you for your time." Wow. Who knew car dealers would be so insulted by an attempt to negotiate.