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| - Word of mouth is the best (or in this case, worst) form of advertisement; after a friend had a less-than-stellar overall experience on Mother's Day, I refuse to patronize The Watershed. My friend wanted to give her mother a unique gift for Mother's Day and chose a brunch and boat ride at The Watershed. As they both live in the West Valley, they drove nearly an hour to share what they anticipated to be a pleasant day. They were seated among 10 other patrons, ate cold food that was not refreshed at the buffet, paid $48 per meal, and were told that the boat (which was advertised as part of the deal, free of charge, no less) was "not electrically charged."
After explaining their disappointment to the manager and asking to speak with the owner, the owner refused to address them and the manager was not friendly and as an afterthought, offered a free boat ride at their next visit. After the unpleasant time spent dining out, my friend and her mother waited an hour before they were able to pay their tab, having paid the full amount, not receiving friendly or timely customer service, warm food, or a boat ride. As they were leaving, my friend saw other people taking a boat ride on the boat that was "not electrically charged." Needless to say, this business does not deserve my patronage and I will spend my time and dollars elsewhere; I encourage the same of others.
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